Melting Pot Restaurants Inc.
Problem:
Melting Pot Restaurants Inc.* had created a learning ecosystem, but their learners didn’t engage with the training content because they didn’t understand the system.
Solution:
By restructuring the content, applying a cohesive visual branding, integrating visual microlearning elements and webinars, Melting Pot team member engagement increased by 15x more active users and completions increased from 42 to 94% (by 30 days of hire).
*Melting Pot Restaurants Inc. was formerly known as Front Burner Brands, the Restaurant Support Center.
-
PwC Connect:
Client-facing Data Tables & Forms -
PwC Engagement Center:
Data visuals & project management -
PwC CAM:
Wizard forms & Dashboards -
PwC Concordia:
Cohesive Design language
The Training Refresh
Melting Pot Restaurants manuals…..
PwC Connect
PwC Connect - Colorblindness testing
PwC Connect - Audit documents
PwC Connect - Discussions
PwC Connect - Form
PwC Connect - Audit Documents hi-fi
PwC Connect - Discussions hi-fi
PwC Connect - Main Requests Table
PwC Connect - Details modal
PwC Connect Mobile - Dashboard
PwC Connect Mobile - Audit
PwC Connect - Actions
PwC Connect Mobile - Call
PwC Connect Mobile - Search
PwC Engagement Center Planning Platform
The project planning platform designed to visually see where status of all audits quickly.
The product introduced to my design team
Redesigning the information architecture
Sketching and gallery walk-through
Lo-Fi designs
Dashboard Hi-fi design
Dashboard visual bubble map
Dashboard Gantt chart view
Quick project status updates
Engagement Center Design Library
Design library - Chips & Filter chips
Design library - Buttons
Design library - Collapsible Panels
Design library - Modals
Design library - Responsive design
PwC CAM Platform
Connect Audit Manager (CAM) was built by PwC to manage each audit, but they found their users were confused and unable to use the platform effectively, so our design team interviewed, drafted personas, restructured the information architecture, and then incorporated a wizard process for questions, a multiple drag and drop file upload pattern, and discussion board.
CAM - Personas
CAM - Documents management area
CAM - Discussion board and chatbot
CAM - Dashboard initial state
CAM - Dashboard mid-audit season
CAM - Document upload
CAM - Wizard / Stepped form
CAM - Discussion board
CAM - Survey
PwC Design Language, Concordia
Development of multiple platforms quickly led to inconsistency in the design components, which then required us to develop a cohesive design language, thus Concordia was born.
The website developed as the resource hub
Bringing all the PwC colors together in harmony
Design Language - Homepage
Design Language - Input Fields Preview
Colors and Accessibility
Typography
Input Fields
Flyouts